Contact Information Policy

At NIMMISHA, we believe that open communication is the cornerstone of trust. Whether you have a question about your order, need assistance with a return, or simply wish to learn more about our jewellery and craftsmanship, our team is here to help.

You can reach us through the following channels:

📧 Email: support@nimmisha.com

Our support team will respond to your queries within 24–48 hours (Monday to Friday, excluding public holidays).

Please note that returns should only be sent to this address after submitting a return request. We will provide you with a return label, sent directly to your registered email address within 24–48 hours of receiving your request.

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Customer Care Hours

Our customer care team is available to assist you during:
Monday to Friday, 9:00 AM – 6:00 PM (BST)

For time-sensitive enquiries, please include your order number or return reference in your email, so we can prioritise your request efficiently.

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Media, Press, and Collaboration Enquiries

For partnership, press, or media-related enquiries, please contact:
📩 info@nimmisha.com

We welcome meaningful collaborations that align with our brand ethos — modern elegance, heritage artistry, and conscious luxury.

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Data Protection and Privacy Enquiries

If you have any questions regarding your personal information, privacy rights, or data handling, please contact our privacy officer at:
📧 support@nimmisha.com

For more information on how we manage your personal data, please refer to our Privacy Policy.

At NIMMISHA, we are committed to ensuring every interaction reflects the same care, craftsmanship, and integrity that define our jewellery.