Privacy policy
Privacy Policy
Last updated: September 26, 2025
NIMMISHA operates this online store and website, including all related content, features, tools, products and services, to offer you a refined and seamless shopping experience (the ‘Services’). NIMMISHA is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Policy will take precedence with respect to the collection, processing, and disclosure of your personal information.
Your trust means everything to us. We value transparency and are committed to safeguarding your privacy and personal data with care.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term personal information, we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data that cannot reasonably identify you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit or debit card details, payment confirmations, and transaction records.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel.
- Communications including any messages, feedback, or enquiries shared with us.
- Device and usage information including browser details, IP address, and interaction data regarding how and when you use the Services.
Personal Information Sources
We collect personal information from:
- Direct interactions with you, such as when you create an account, make a purchase, or contact us.
- Automated technologies, including cookies and similar tools that help us improve site performance and tailor your experience.
- Service providers who assist in payment processing, analytics, or fulfilment.
- Business partners or third parties with whom we collaborate to enhance your shopping experience.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
- To provide, tailor, and improve the Services – including order fulfilment, returns, exchanges, and personalised recommendations.
- For marketing and advertising – to share relevant offers and product updates via email, text, or targeted online promotions.
- For security and fraud prevention – to ensure safe transactions and detect or prevent fraudulent activity.
- To communicate with you – for customer support, order updates, or service improvements.
- For legal compliance – to meet obligations under applicable laws or respond to legitimate legal requests.
How We Disclose Personal Information
We may share your information with:
- Shopify, our platform provider, and trusted service partners (e.g. payment gateways, analytics, fulfilment).
- Marketing and business partners for promotional activities, in accordance with applicable privacy laws.
- Third parties where you have directed or consented to disclosure (e.g. courier services or social integrations).
- Affiliates within our corporate group to manage our operations.
- Relevant parties in connection with business transactions or as required by law.
Relationship with Shopify
The Services are hosted by Shopify, which processes your data to deliver and enhance your shopping experience. Shopify may also use aggregated data to improve its services across other merchants. To understand Shopify’s data practices, please refer to the Shopify Consumer Privacy Policy or exercise your rights via the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites or platforms operated by third parties. Please review their privacy and security policies before sharing information. We are not responsible for the privacy or accuracy of third-party sites or content.
Children's Data
Our Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority in your jurisdiction. If you believe a child has provided personal information to us, please contact us so we can delete it.
Security and Retention
We implement appropriate technical and organisational measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection.
We retain personal information only as long as necessary to maintain your account, fulfil your orders, comply with laws, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access or request a copy of your personal information.
- Request correction or deletion of inaccurate or outdated information.
- Request portability of your data to another provider.
- Withdraw consent or restrict processing in certain circumstances.
You may also manage communication preferences by unsubscribing from marketing emails. We will continue to send non-promotional communications related to orders or your account.
If you reside in the UK or EEA, you may also:
- Object to certain types of processing;
- Withdraw consent without affecting the lawfulness of prior processing.
To exercise these rights, please contact us at support@nimmisha.com. Exercising your rights will never affect the level of service or care you receive from us.
Complaints
If you have any concerns about how we process your personal information, please reach out to us first. You may also contact your local data protection authority. A list of EEA supervisory authorities is available here.
International Transfers
We may transfer your personal information outside your country of residence, including to partners or systems in the EEA, UK, or elsewhere. Where we do so, we rely on recognised safeguards such as Standard Contractual Clauses or adequacy decisions.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted here with a revised ‘Last updated’ date.
Contact
At NIMMISHA, we view data protection as an extension of our promise of trust and transparency.
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
📧 support@nimmisha.com
For the purpose of applicable data protection laws, NIMMISHA is the data controller of your personal information.