FAQ

General Questions

What is the story behind NIMMISHA Jewellery?

NIMMISHA Jewellery was born from a deep desire to preserve heritage while creating treasures that feel timeless and personal. Rooted in generations of ancestral craftsmanship, each piece reflects the artistry and cultural richness of Indian tradition, reimagined with a modern, minimalist sensibility. Our jewels are more than adornments, they are heirlooms of emotion, designed to connect you to your roots while celebrating your individuality.

What materials are used to make NIMMISHA Jewellery?

Every piece of NIMMISHA jewellery is crafted in 925 sterling silver with a premium 2.5 micron layer of 18K gold vermeil, the thickest coating used in fine jewellery to ensure longevity and durability. We pair this with sustainably sourced pearls, natural gemstones, and lab-grown diamonds, chosen for their beauty, symbolism, and ethical integrity. The result is jewellery that honours tradition while embracing conscious, modern luxury.

Orders & Shipping

What are your delivery options?

We offer complimentary UK delivery on all orders over £200. For added flexibility, you can choose from:

· Standard Delivery: £2.99, arriving within 3–4 business days

· Next Day Delivery: £7.99, for all orders placed before 2pm GMT.

Returns & Exchanges

What is your return policy?

If your piece isn’t quite right, we’ll make it right. Returns and exchanges are accepted within 14 days of receipt, provided the jewellery is unworn, undamaged, and returned in its original packaging. To begin a return or exchange, simply contact our team at support@nimmisha.com.

Jewellery Care

How should I care for my NIMMISHA Jewellery pieces?

Luxury is meant to endure, and with the right care, your NIMMISHA jewels will remain radiant for years to come. Each piece is accompanied by a protective pouch, a soft cleaning cloth, and anti-tarnish tabs to safeguard its beauty. After every wear, gently wipe your jewellery with the cloth provided and store it in the pouch together with the anti-tarnish tab. This simple ritual helps preserve its brilliance and longevity.

Payments & Promotions

Do you offer cleaning or maintenance services?

At this stage, we don’t provide in-house cleaning or maintenance services. However, with the care tools included and mindful handling, your jewellery should stay in beautiful condition.

Can gemstones be replaced or repaired?

At present, we don’t offer gemstone replacement or repair services. Each NIMMISHA piece is crafted with precision, and altering the setting may affect its integrity. If your jewellery is damaged, please contact us at support@nimmisha.com and our team will be happy to advise you on the best next steps.

What payment methods do you accept?

We accept most major payment methods, including debit and credit cards, Klarna, and other secure options available at checkout.

Do you offer discounts or promotions?

Yes. By joining our community, you’ll receive an exclusive 10% welcome discount with the code INNERLIGHT10. We also share special offers and seasonal promotions with our subscribers.

Can I use multiple discount codes on one purchase?

No. Only one discount code can be applied per order.

Sizing & Customization

How do I determine my ring size?

To find your perfect fit, use a ring you already wear comfortably and measure its inner diameter against our size chart. You can also wrap a soft tape or string around your finger, making sure it slides easily over your knuckle, then compare the measurement with our size guide to determine your exact size.